Product FAQ

What is a stair lift and how does it work?

A stair lift is a motorized chair on a track that is secured to your staircase with a few sturdy screws. With a ThyssenKrupp Access lift, there are no structural changes made to your home and the lift glides along stairs without marring walls. With a push of a button, you are gently and securely carried over the stairs. When not in use, the lift folds compactly against the wall. At ThyssenKrupp Access, your comfort and safety are our top priority. That's why all of our stair lifts include a seat that swivels away from the stair, providing a safe and comfortable way to get on and off the lift. Our lifts are designed to ensures a smooth, comfortable ride that will let you confidently maintain your lifestyle and freely enjoy your whole house.

How much space does it use?

When not in use, the seat and footrest can be folded up, maximizing space on the stairway for others. It typically takes up about .3556 meters when folded. When in use, it typically opens to about .635 meters.

Will the stair lift work for someone who also uses a wheelchair?

Access lifts can be useful even for someone who has limited mobility. Convenience features built into some models include folding arms that push up and out of the way, adjustable seat heights, and soft, padded seats.

How will it look in my house?

ThyssenKrupp Access offers the widest variety of colors and fabrics to choose from — so you're sure to find a look that blends with your décor. Upholstery options include easy-care vinyl and plush fabrics. Or, on select models, you may choose to send in some of your own fabric for a truly customized look that will perfectly match your current furnishings.

What about safety features?

ThyssenKrupp Access stair lifts are engineered with multiple safety features for your peace of mind. Our multi-point safety system includes sensors that stop the lift if something blocks its path, a seat belt for added security and brakes that will stop the lift should something go wrong with the drive system. The swivel seats ensures an easier, safer transition from sitting to standing positions. And, the swivel seat locks your seat in place when it's swiveled away from the landing and ensures the seat swivels only at a landing and not during the ride. Add mechanisms that prevent the unit from traveling beyond the track and you'll see a commitment to quality that ensures nothing will prevent a smooth ride. Even the controls are designed with your comfort in mind. Constant pressure controls make sure the lift will stop if you release your finger from the controls.

Is it easy to care for?

Yes! ThyssenKrupp Access stair lifts are easy to maintain and designed to last for years. In fact, we back each one with the best guarantee in the business — a full five-year drivetrain and two-year parts warranty. That's years longer than the industry average! It says something about our commitment to quality and your peace of mind. We recommend a preventive maintenance check every six months by your local dealer.